Most everything went fine until Mayflower decided not to fix scratches in a bedroom set they have damaged. They asked for me to verify the value and I was able to find the manufacture and line. From some reason they would not accept that and they would not tell me why. Beware - Mayflower and Suddath do not honor their agreement- I had a full repair/replace contract and the damage was verified and cost to fix estimated by a contractor hired by Mayflower Suddath.

In response your company Suddath Relocation/United Van Lines asked for an email from the hazmat company stating that it was safe to enter the house. The email was sent and your company verified that they received it. Despite this Suddath Relocation/United Van Lines still cancelled my move. The worst part was that they waited until the night before to cancel a cross country move! Never again!

I'll start by saying I don't know if this is the correct location to leave this review as there are a few Suddath Relocations on Yelp. However, I'm appalled. I did a virtual survey with a relocation specialist who was supposed to get back to me with a move estimate, and she never did. I never got a response to my email inquiring about the status of my estimate. Great way to case people's homes and all their possessions by offering a virtual survey and then disappearing. I'd never hire them to handle my move at this point because the professionalism is at a zero.

Harold, Gordan and Willie.... The review is delayed by a week. That's because the three of you had sooo much to move for me. I have to say, as far as moving goes, the three of you made it a good experience. Your all patient, kind and understanding of the stress involved in moving. I couldn't of asked for a better experience going through a move from a house to an apartment! Thanks for your help! Outstanding job. In this day and age, it's hard to find people that understand their job/role and do it well. The three of you have accomplished that!

We just had the best move by Harold, Gordan and Willie. They were prompt, courteous, and very efficient. They took excellent care of our belongings and house. This is our fourth move with a major van line. This was an excellent crew and a stress-free process. Thank you, Suddath!