THE WORST MOVING COMPANY! Many of my expensive household items "disappeared" including, but mot limited to art, an expensive Daum vase and a very expensive mirrored console table. They also broke thousands of dollars worth of my dishes and china. The salesman wouldn't even return my calls. They were completely indifferent. Horrible company. Dealing with them was an absolute nightmare.

Great service!! Very professional and punctual service. Guy gave us estimate price which was right on the dot. On the moving day Marco showed up with his crew which were quick and efficient. It's very important to make sure to choose the right moving company because at the end of the day it's your personal goods that you put in their hands and I will be be sure to use their services in the future.

My experience with Flat Rate Moving was a delight. They were responsive, professional and efficient. As a Realtor, I have worked with several moving companies in the past for myself and for my clients. I was referred to Flat Rate by a Property Manager at a condominium where I have a few listings. On a short time line, I needed a professional moving company to relocate and store my clients' personal property for an imminent closing. Flat Rate stepped up and brought some much needed "know how" to the process. They brought great relief to me and my clients and they did an excellent job from planning to packing, to moving and storing all of the items, and there was a lot to move! I had the pleasure of working with Guy, one of the relocation specialists at Flat Rate. I could not recommend a moving company more highly than Flat Rate. They are true professionals and pleasure to work with.

This company or the sales rep never offered extra insurance. Now they are saying they will be better with communication. They don't pick up the phone until they need payment. I would have taken the extra insurance if it was available. I was never able to reach a manager in the Miami location and my issue was never resolved. I never received any compensation as stated. Take heed using this company. They only write back to save themselves. Read the rest of the reviews and see for yourself.

Excellent communication! Got a quote within minutes and someone reached out to me later that same day to follow up. I didn't use their services though for to a conflict in our schedules but I was pleased with their responsiveness and communication.